Our team discussed this post from Seth Godin in staff meeting a few years ago, and I ran across this again today and thought I’d share it.
We are always under tight deadlines, because time is our most valuable asset.
If you make a promise, set a date. No date, no promise.
If you set a date, meet it.
If you can’t make a date, tell us early and often. Plan B well prepared is a better strategy than hope.
Clean up your own mess.
Clean up other people’s messes.
Question premises and strategy.
Don’t question goodwill, effort or intent.
“I’ll know it when I see it,” is not a professional thing to say. Describing and discussing in the abstract is what we do.
Big projects are not nearly as important as scary commitments.
If what you’re working on right now doesn’t matter to the mission, help someone else with their work.
Make mistakes, own them, fix them, share the learning....